Rental Policy

Download the policy (PDF) · Back to rentals

The key points

  1. Priced per item, per day. Every rate is per item for one day. The standard rental is one day; extra days can be booked at checkout or arranged later, subject to availability.
  2. Pay in full to confirm. Bookings are confirmed with full payment online. To pay in instalments, chat with us on WhatsApp before you book.
  3. Refundable caution fee. A caution fee of ₦5,000 per item (hangers and table-top signs excluded) is paid with your booking and refunded within 48 hours of the items passing inspection.
  4. Return it as you got it. Items must come back in the condition they were delivered. Damage is deducted from the caution fee. Items damaged beyond repair are paid for at the purchase price within 72 hours.
  5. Late returns. Late returns are charged at the item's daily rate for each extra day.
  6. Cancellations. Cancel more than seven days before your start date for a full refund. Cancellations within seven days receive a 50% refund of the amount paid.
  7. Delivery or pickup. Collect free from 27 Tejuosho Road, Lagos, or book delivery and pickup across Lagos at an extra cost.

Full policy

1. Booking and reservation

  • A booking is confirmed when full payment is received.
  • Customers who want to pay in instalments should chat with us on WhatsApp (0903 250 6496) before booking. Instalment bookings are confirmed once the agreed payment plan is complete.

2. Rental period

  • The standard rental period is one day unless otherwise agreed.
  • Extensions can be arranged, subject to availability.

3. Rates and fees

  • Rates are per item, per day, as listed on riggalagos.com/pages/rentals.
  • A refundable caution fee of ₦5,000 per item applies. Hangers and table-top signs are excluded.
  • Late returns are charged at the item's daily rate for each extra day.

4. Delivery and pickup

  • Items can be collected free from Rigga, 27 Tejuosho Road, Lagos, Monday to Saturday, 8am to 6pm.
  • Delivery and pickup across Lagos are available at an extra cost.
  • Before dispatch, we send you a short video of the items you are getting, so you can confirm them.
  • Customers who collect and return items themselves are responsible for transport.

5. Condition of items

  • Items must be returned in the same condition as received.
  • Normal wear and tear is expected. Damage will be charged as set out in section 9.

6. Payment

  • Full payment is required before delivery or collection.
  • Payment can be made online at checkout, by bank transfer, or in cash at our store.

7. Cancellation

  • Cancellations made more than seven days before the start date receive a full refund of the amount paid.
  • Cancellations made within seven days of the start date receive a 50% refund of the amount paid.

8. Customisation

  • Custom finishes, styling and set-ups are available on request and may change the price and rental terms.

9. Caution fee, damage and loss

  • We trust you to take care of our items, and we know accidents happen. The caution fee covers this.
  • The caution fee is refunded in full if all items are returned in the condition they were delivered. Items are inspected and the fee is refunded within 48 hours.
  • If an item is damaged, we assess the damage and agree with you the amount to be deducted from the caution fee.
  • If an item is damaged beyond repair, you pay the item's purchase price within 72 hours of pickup, and ownership of the damaged item passes to you.

10. Purchase prices for damaged items

  • Mannequins (Egg Head series): from ₦170,000 each
  • Mannequins (premium): from ₦230,000 each
  • Clothing racks: from ₦140,000 each
  • Hangers: from ₦500 each
  • Other items: priced by design

11. Insurance

  • Customers are required to provide insurance cover for the rental period.

12. Customer responsibilities

  • Customers are responsible for the proper care and handling of rented items.
  • Usage guidelines are provided when the rental is confirmed.

13. Photos and videos

  • We love seeing our pieces at work. Rigga may share photos and videos of rented items in use at your event, store or shoot on our website and social media, without needing separate approval.
  • We will credit your brand where we can and will never share personal or confidential details.
  • If you would rather your event is not featured, just let us know when you book.

14. Terms

  • By confirming a booking, you agree to this policy. Rigga may update this policy and will communicate any changes to customers.

15. Contact

  • WhatsApp or call 0903 250 6496, or email hello@riggalagos.com.

Effective 1 November 2026.